Contact Our Team
Need a hand? Our support team is available to help with account questions, verification, deposits and withdrawals, technical problems or general feedback. We aim to respond quickly and will guide you through account settings, responsible gambling tools and payment queries. For fast assistance use live chat, or send an email and we’ll reply with clear next steps. The contact table below directs you to the right department for each enquiry.
| Department | Contact |
|---|---|
| Customer support | [email protected] - live chat and email for account issues, payments and verification assistance |
| General enquiries | [email protected] - general enquiries including billing, terms and site information |
| Affiliate enquiries | [email protected] - affiliate applications, marketing and partnership enquiries |
| Phone | +44 20 7946 1538 - phone lines for account verification and payments assistance |
| Working hours | Live chat 24/7; Email Mon–Fri, 09:00–18:00 |
Contact Us by Email
Email is our preferred contact method for detailed requests, account-related issues and any enquiries that require explanations or documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any relevant attachments or ID scans. Providing full information up front helps us resolve your query faster and avoids unnecessary delays.
Send Us a Message
Response Time
Our support team aims to respond quickly. Most enquiries receive a reply within one business day, usually during support hours. For account reviews, KYC checks or payment investigations we may need extra time, and complex cases can take several days depending on their nature. We’ll keep you updated on progress and provide an estimated timeframe where possible.
Feedback
Tell us what you think; share feedback, suggestions or ideas to help improve Tenobet. We review every message carefully and use user input to refine site features, promotions and support. Your practical suggestions shape future updates. Please contact us anytime via [email protected] or the feedback form in your account. Thank you.