Responsible Gambling at Tenobet Casino

At Tenobet we are committed to safer gambling and to helping customers keep play controlled and enjoyable. We recognise that gambling should be a form of entertainment and that some people need tools and support to manage their play. This page explains the principles we follow and the practical controls available to everyone who registers with us in the United Kingdom.

Our player protection principles

We prioritise player safety, fair play and transparency. That means clear information about account controls, fast access to help when it is needed, and proactive checks to prevent underage play, fraud and unsafe behaviour. We design our processes to reduce harm while preserving players' ability to enjoy the site responsibly.

Tools to control your play

We provide a range of activity-control tools so you can set limits that suit your budget and lifestyle. These are available in your account settings and can be adjusted at any time within the stated delay periods.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you add to your account. Limits can be reduced instantly. Increasing limits may include a cooling-off period to discourage impulsive behaviour.

Loss limits

Loss limits let you cap total losses over a defined period. These are applied across casino and betting activity where relevant and help keep net losses within a set threshold.

Time limits and reality checks

Use session timers and reality checks to receive reminders about time spent on the site. You can set automatic session time-outs or regular pop-up messages to prompt breaks from play.

Self-exclusion and account breaks

If you need a longer break, self-exclusion is available for periods from weeks to years. Once self-excluded, access to your account is blocked and marketing communications are paused. Our support team can explain the process and confirm any cooling-off periods.

Recognising signs of problematic behaviour

Be alert to changes such as chasing losses, spending more time or money than planned, borrowing to gamble, or neglecting work, family or bills. If you notice these signs in yourself or someone you care for, consider using limits, taking a time-out or self-excluding.

Practical tips to stay in control

Set a clear budget before you start and stick to it. Schedule play for specific times and avoid using gambling as a way to cope with stress. Use deposit and session limits from day one, and review your activity regularly in the account history.

Professional help and support organisations

If you need extra support, speak to our customer care team via live chat or the Help Centre. You can also contact specialist UK services such as GamCare and GambleAware for confidential advice and treatment options. If immediate help is required, please reach out to local health services or emergency contacts.